Fin by Intercom

Welcome Intercom partners

Intercom × Unfold — Powering AI-first customer service. Together.

Partner onboarding

Let's get you signed up with Unfold and onto the platform

Step 1

Sign up as a partner

Quick registration.

Partner signup
Step 2

Invite your team

Add users to your partner account.

Invite team
Step 3

Start using the agent

Get quotes and answers instantly.

Open agent

Tools for partners

Unfold Agent

Instant quoting and Q&A for Intercom and Fin AI opportunities.

Open agent

Opportunity registration

Register deals quickly and keep momentum.

Register an opportunity

Intercom Academy

Learn Intercom with self-paced courses and certifications for partners.

Visit Intercom Academy

AI Agent Blueprint

Your strategic map for launching and scaling AI in customer service.

View Blueprint

View product demo

See Fin AI Agent in action and understand the customer experience first-hand.

Watch demo

Fin ROI Calculator

See the impact Fin AI Agent could have on your business with the ROI calculator.

Calculate ROI

Why partner with Intercom

Fin AI Agent performance

#1 AI Agent

Fin outperforms every competitor in head-to-head bake-offs and independent benchmarks, delivering the highest resolution rates in customer service.

Intercom per-resolution pricing ROI

Per-Resolution Pricing

Transparent $0.99/resolution model means customers only pay for results, making it an easy sell with clear ROI.

Fin integrates with any helpdesk

Works With Any Helpdesk

Fin integrates with Intercom, Zendesk, Salesforce, and more, so customers don't need to rip-and-replace their existing stack.

Intercom AI Agent Blueprint

Rapid Deployment

Get started in under an hour with Intercom's AI Agent blueprints – your strategic map for launching and scaling AI in customer service.

Trusted by leading brands

Trusted by 25,000+ Businesses

From startups to global enterprises, leading brands rely on Intercom and Fin AI Agent to power exceptional customer service at scale.

Profitability by service mix

Stacked profit contribution per client

Services Opportunity

Layer on implementation, training, Procedures configuration, knowledge base optimization, and ongoing CX consulting to grow high-margin revenue.

About Intercom

Intercom is the AI-first customer service company. Its flagship product, the Fin AI Agent, is the highest performing AI agent in customer service — resolving complex queries across voice, email, live chat, and social channels. Powered by the proprietary Fin AI Engine, it delivers industry-leading resolution rates with accuracy, speed, and reliability at scale.

Intercom's partner program enables service providers, consultants, and resellers to deliver AI-powered customer service transformations. Partners gain access to the Intercom Suite — combining Fin AI Agent with a next-generation Helpdesk — along with training, go-to-market support, and dedicated partner resources.

Founded
2011 (San Francisco, California, USA)
Financials
$241M raised, latest valuation $1.275B
Recognition
  • #1 AI Agent on G2 — wins every head-to-head bake-off on resolution rate
  • 9th consecutive year on the Forbes Cloud 100 (2025)

Partner program highlights

  • Partner Program with tiered benefits
  • Partner pricing & margins
  • Deal registration & protection
  • Co-marketing & demand generation support
  • Intercom Academy training & enablement
  • Technical certification program
  • Lifecycle revenue share
  • Renewals and expansion payments

See Fin in action

Fin AI Agent demo