
Welcome Intercom partners
Intercom × Unfold — Powering AI-first customer service. Together.
Partner onboarding
Let's get you signed up with Unfold and onto the platform
Tools for partners
Intercom Academy
Learn Intercom with self-paced courses and certifications for partners.
Visit Intercom AcademyAI Agent Blueprint
Your strategic map for launching and scaling AI in customer service.
View BlueprintView product demo
See Fin AI Agent in action and understand the customer experience first-hand.
Watch demoFin ROI Calculator
See the impact Fin AI Agent could have on your business with the ROI calculator.
Calculate ROIWhy partner with Intercom

#1 AI Agent
Fin outperforms every competitor in head-to-head bake-offs and independent benchmarks, delivering the highest resolution rates in customer service.

Per-Resolution Pricing
Transparent $0.99/resolution model means customers only pay for results, making it an easy sell with clear ROI.

Works With Any Helpdesk
Fin integrates with Intercom, Zendesk, Salesforce, and more, so customers don't need to rip-and-replace their existing stack.

Rapid Deployment
Get started in under an hour with Intercom's AI Agent blueprints – your strategic map for launching and scaling AI in customer service.

Trusted by 25,000+ Businesses
From startups to global enterprises, leading brands rely on Intercom and Fin AI Agent to power exceptional customer service at scale.
Profitability by service mix
Stacked profit contribution per client
Services Opportunity
Layer on implementation, training, Procedures configuration, knowledge base optimization, and ongoing CX consulting to grow high-margin revenue.

#1 AI Agent
Fin outperforms every competitor in head-to-head bake-offs and independent benchmarks, delivering the highest resolution rates in customer service.

Works With Any Helpdesk
Fin integrates with Intercom, Zendesk, Salesforce, and more, so customers don't need to rip-and-replace their existing stack.

Trusted by 25,000+ Businesses
From startups to global enterprises, leading brands rely on Intercom and Fin AI Agent to power exceptional customer service at scale.

Per-Resolution Pricing
Transparent $0.99/resolution model means customers only pay for results, making it an easy sell with clear ROI.

Rapid Deployment
Get started in under an hour with Intercom's AI Agent blueprints – your strategic map for launching and scaling AI in customer service.
Profitability by service mix
Stacked profit contribution per client
Services Opportunity
Layer on implementation, training, Procedures configuration, knowledge base optimization, and ongoing CX consulting to grow high-margin revenue.
About Intercom
Intercom is the AI-first customer service company. Its flagship product, the Fin AI Agent, is the highest performing AI agent in customer service — resolving complex queries across voice, email, live chat, and social channels. Powered by the proprietary Fin AI Engine, it delivers industry-leading resolution rates with accuracy, speed, and reliability at scale.
Intercom's partner program enables service providers, consultants, and resellers to deliver AI-powered customer service transformations. Partners gain access to the Intercom Suite — combining Fin AI Agent with a next-generation Helpdesk — along with training, go-to-market support, and dedicated partner resources.
- #1 AI Agent on G2 — wins every head-to-head bake-off on resolution rate
- 9th consecutive year on the Forbes Cloud 100 (2025)
Partner program highlights
- Partner Program with tiered benefits
- Partner pricing & margins
- Deal registration & protection
- Co-marketing & demand generation support
- Intercom Academy training & enablement
- Technical certification program
- Lifecycle revenue share
- Renewals and expansion payments
See Fin in action
